We're here to help! If you're experiencing any issues with Prime Collapse or have questions about the game, please reach out using one of the methods below.
You can reset your progress by going to Settings > Reset Progress. Please note that this action cannot be undone.
Yes, you can disable sound effects and music in the Settings menu.
Make sure you're signed into Game Center on your device. As you play and reach certain milestones, achievements will automatically unlock.
First, try restarting your device. If the problem persists, check if your iOS is up to date, and make sure you have the latest version of Prime Collapse installed.
When contacting support, please include your app version and device model to help us troubleshoot more effectively.
You can find this information in Settings > About.